Privacy Policy

1. Introduction

NetCausal, Inc. ("NetCausal," "we," "us," or "our") operates the netcausal.ai website and the Yantra platform (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

2. Information We Collect

Information you provide:

• Name, email address, and company name when you request a briefing or create an account
• Contact information submitted through forms on our website
• Communications you send to us (emails, support requests)

Information collected automatically:

• Device and browser information (type, operating system, IP address)
• Usage data (pages visited, time spent, referral source)
• Cookies and similar tracking technologies

Enterprise platform data:

• Network telemetry and configuration data processed by the Yantra platform is owned by the customer and governed by the applicable Enterprise Agreement
• We do not use customer operational data for training AI models without explicit consent

3. How We Use Your Information

• To provide, maintain, and improve our Services
• To communicate with you about our products and services
• To respond to your inquiries and support requests
• To comply with legal obligations
• To detect and prevent fraud or abuse
• To analyze usage patterns and improve user experience

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers who assist in operating our Services (hosting, analytics, email delivery)
• Legal authorities when required by law or to protect our rights
• Business partners with your consent for joint offerings

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest, access controls, and regular security assessments. Enterprise customers may choose Sovereign deployment mode where all data remains within their own infrastructure.

6. Data Retention

We retain personal information for as long as necessary to provide our Services and fulfill the purposes described in this policy. Enterprise platform data retention is governed by the applicable customer agreement.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@netcausal.ai.

8. Cookies

We use essential cookies for site functionality and optional analytics cookies (Vercel Analytics) to understand usage patterns. You can control cookie preferences through your browser settings.

9. Third-Party Services

Our Services may integrate with:

• Vercel (hosting and analytics)
• Formspree (form submissions)
• Google and GitHub (authentication)
• AI model providers (Anthropic, OpenAI) for platform features — subject to their respective privacy policies and our data processing agreements

10. Children's Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at: